Austin Baker infuses innovation and creativity into human resource strategy. Austin was nominated by his peers to be the 2011 President of the Society for Human Resource Management in Memphis (SHRM), which boasts more than 1,000 members as one of the largest SHRM Chapters in the US. Austin founded EServ, his first business along with his father Jim Baker in 2001, while a Sophomore at The University of Memphis. EServ won the "Small Business of the Year" in 2007 at the annual Small Business Chamber Awards. In 2010 EServ was sold to Clay and Land Insurance. Jim and Austin also own Owen Brennan's "A New Orleans Style Restaurant" located in East Memphis. In 2010 Austin Baker was honored as "Entrepreneur of the Year" by the Fogelman College of Business & Economics at University of Memphis. Austin Baker is an Eagle Scout and has dedicated his life to service through non-profit leadership and mentorship education. Austin serves in a number of non-profit service roles. Austin has served as the Chairman of the Board for the Small Business Chamber. Currently Austin serves with the U of M, Fogelman College of Business & Economics Alumni Chapter and is the co-founder of the Memphis Institute for Leadership Education Program (MILE) with Dr. Bob Taylor. Austin also serves on the Board of Directors for the Chickasaw Council: Boy Scouts of America, Workforce Investment Network (WIN) and Memphis Fast Forward: People First. Austin is a 2009 Memphis Business Journal Top 40 Under 40 Award Recipient.

Kara serves as the Office Administrator for HRO Partners. She oversees the day-to-day operations of the HRO Partners and Colonial Life offices. Kara serves all clients and consultants with her Disney service training expertise and manages all calendars, meetings, planning coordination, and consultant communications. Kara has a Bachelor of Arts from the University of Memphis.