Cynthia is very knowledgeable of employment law and human resources. While working at us, she developed and obtained a US Trademark Patent for the professional designation.
VP, Property Management Firm
Cynthia is very insightful and offers strategic solutions to the challenges that senior level professionals are faced with today. I am proud to recommend Cynthia Thompson
Chamber Director
Cynthia knows what is important to senior level HR executives! She organizes and facilitates Strategic Leadership seminars which always provide an atmosphere of learning, networking and engagement.
HR Supervisor, Business Consulting Firm
Susie's advice always managed to blend the legal requirements, the commercial reality and human dimensions to produce win-win solutions for all. Would recommend her to anyone.
CEO, Local Startup
Susie has assisted our leadership team by addressing a broad range of HR and general management issues. She has been an invaluable asset consulting for our organization!
President, Medium Size Manufacturing Company
Susie's responses are always very timely and overall project results are strong. The depth, accuracy and scope of her analyses and recommendations have consistently exceeded our expectations.
Owner, Small Construction Firm
Sheila knew what we needed and consistently delivered just the right communications solutions every time! She has a terrific capability with her craft and met 100% of what we were looking for.
HR Manager, Small Healthcare Group
Sheila was insightful and knowledgeable and helped us adhere to a reasonable timeframe with concrete deliverables.
CPO, Medium Size Healthcare Orgnization
Sheila's client-focused services and insightful guidance have been of significant value to us in developing and implementing our diversity-related strategic plan.
HR Supervisor, Local Government
Elizabeth is always responsive to our needs, works very well with staff at all levels across the organization, and is creative in recommending solutions that fit our Agency’s sector and culture.
HR Recruitment Supervisor, Staffing Agency
Elizabeth's prior experience with entrepreneurial companies means she understands our growth needs during our expansion. Her consulting has been transformational.
Owner, Local Startup
Elizabeth's knowledge, insight and guidance helped our organization make an enormous organizational change which was positive for both our executive team and employees.
Owner, Local Tech Firm
Karen's depth of expertise, straightforward approach and appreciation for the complexities of diverse work groups are the perfect consulting combination.
HR Manager, Local Government
Working with Karen was a absolutely great experience. The integrity of HRO Partners quickly assured me that we had a partner that was truly concerned about our success.
CFO, Local Charter School
The attention to detail by Tusa was outstanding. I am a new client of HRO and have immediately seen results of their excellent work! Will definitely be working with them again in the near future.
President, Construction firm
Tusa provided us the customized support to best suit our specific needs & situation. Would recommend her to anyone.
CEO, Small Engineering Firm
I enjoyed working with Karen. She provided us the customized solutions to truly take our organization to the next level.
CEO, Business Consulting Firm
I've enjoyed working with Tusa during the projects of compensation and benefits analysis for our company. She was quick to respond and made time to answer questions along the way.
HR Manager, Large Engineering Firm
Austin, Shawn, and the whole team have been a pleasure to work with.They have been a great help in updating our employee handbook and ensuring that our policies and procedures are in compliance.
Accounting Director & HR Manager, Non-Profit
Austin Baker and his team have worked on various projects for our company and have exceeded our expectations every time. I can vouch for the firm's good nature and hardworking character.
HR Manager, Fast Growing Logistics Company
Judy Bell rocks, if you're looking for a private, professional, and effective Executive Coach/Counselor. It's been a very helful, encouraging, and inspiring experience.
HR Manager TB, Large Non-Profit Organization
Judy has provided consultation and advice on HR liability as well as a complete overhaul of our Employee Handbook and Policies. Judy and HRO Partners have been a tremendous asset to our organization!
Founder/CEO, Large Public Charter School
Austin, Shawn, and the whole team have been a pleasure to work with.They have been a great help in updating our employee handbook and ensuring that our policies and procedures are in compliance.
Accounting Director & HR Manager, Non-Profit
Austin Baker and his team have worked on various projects for our company and have exceeded our expectations every time. I can vouch for the firm's good nature and hardworking character.
HR Manager, Fast Growing Logistics Company

Team

J. Austin  Baker III: HRO Partners Team

J. Austin Baker III President & Chairman of the Board

  • Human Resource Outsourcing
  • Leadership Development
  • Enrollment Management
  • Austin Baker and his team have worked on various projects for our company and have exceeded our expectations every time. I can vouch for the firm's good nature and hardworking character.
    D: -HR Manager, Fast Growing Logistics Company
  • Austin Baker and his team have worked on various projects for our company and have exceeded our expectations every time. I can vouch for the firm's good nature and hardworking character.
    D: -HR Manager, Fast Growing Logistics Company
  • Austin, Shawn, and the whole team have been a pleasure to work with.They have been a great help in updating our employee handbook and ensuring that our policies and procedures are in compliance.
    D: -Accounting Director & HR Manager, Non-Profit
BIO
J. Austin  Baker III: HRO Partners Team

J. Austin Baker III President & Chairman of the Board

  • Human Resource Outsourcing
  • Leadership Development
  • Enrollment Management
 
 

Austin Baker infuses innovation and creativity into human resource strategy. Austin was nominated by his peers to be the 2011 President of the Society for Human Resource Management in Memphis (SHRM), which boasts more than 1,000 members as one of the largest SHRM Chapters in the US.

Austin founded EServ, his first business along with his father Jim Baker in 2001, while a Sophomore at The University of Memphis. EServ won the "Small Business of the Year" in 2007 at the annual Small Business Chamber Awards. In 2010 EServ was sold to Clay and Land Insurance. Jim and Austin also own Owen Brennan's "A New Orleans Style Restaurant" located in East Memphis. In 2010 Austin Baker was honored as "Entrepreneur of the Year" by the Fogelman College of Business & Economics at University of Memphis.

Austin Baker is an Eagle Scout and has dedicated his life to service through non-profit leadership and mentorship education. Austin serves in a number of non-profit service roles. Austin has served as the Chairman of the Board for the Small Business Chamber. Currently Austin serves with the U of M, Fogelman College of Business & Economics Alumni Chapter and is the co-founder of the Memphis Institute for Leadership Education Program (MILE) with Dr. Bob Taylor. Austin also serves on the Board of Directors for the Chickasaw Council: Boy Scouts of America, Workforce Investment Network (WIN) and Memphis Fast Forward: People First. Austin is a 2009 Memphis Business Journal Top 40 Under 40 Award Recipient.

HR Consultants

Judy  Bell: HRO Partners Team

Judy Bell Senior HR Consultant

PHR,CPBA,CPVA,SHRM-CP
  • Executive Coaching
  • Behavior Analysis
  • Employee Engagement
  • Judy has been integral to our continued success and with her direction, we have won 100% of the unemployment claims that we have fought.
    D: -Founder/CEO, Large Public Charter School
  • Judy has provided consultation and advice on HR liability as well as a complete overhaul of our Employee Handbook and Policies. Judy and HRO Partners have been a tremendous asset to our organization!
    D: -Founder/CEO, Large Public Charter School
  • Judy Bell rocks, if you're looking for a private, professional, and effective Executive Coach/Counselor. It's been a very helful, encouraging, and inspiring experience.
    D: -HR Manager TB, Large Non-Profit Organization
Judy  Bell: HRO Partners Team

Judy Bell Senior HR Consultant

HR Consultants
PHR,CPBA,CPVA,SHRM-CP
  • Executive Coaching
  • Behavior Analysis
  • Employee Engagement
 
 

Judy Bell has served as Senior Executive in the Human Resources Development field for thirty years. Her passion is around employee engagement, change management, emotional intelligence and career counseling. Additionally, she works with HR teams on process effectiveness, team dynamics and HR Audits. Most recently, Judy served in an appointed position as HR Administrator with the Department of Labor and Workforce Development in Nashville, TN. She was appointed again by Governor Haslam in February 2013 to the Board of Appeals for a 4-year term as the West Tennessee Representative.

Judy is a certified behavioral analyst and Executive Coach. She received her PHR in 1995. Judy is a past President of SHRM-Memphis. She founded the SHRM Ethics Council in 2010 and served on the Board for the Better Business Bureau of the Mid-South from 2006-2011. Judy served as Chairman of the Workforce Employer Outreach Committee (TN Dept. of Labor) from 2004- 2011. Judy taught HRCI classes at the University of Memphis and specialized in Employment Law, Safety and Training, and Management Practices.

Judy was awarded the "Smart Award" by Girls Inc. of Memphis in 2008 and named Woman of the Year by the Leukemia and Lymphoma Society in 2003 for her fundraising efforts. She was selected by Memphis Woman Magazine as "50 Women Who Make a Difference" in 2002 and received the 2001 Human Resources Management Professional Excellence Award in the State of Tennessee. Judy was honored to be the 2016 Lifetime Achievement Award recipient by the Society of Human Resource Management (SHRM) Memphis.

Judy is a regional speaker on the topics of Ethics, Emotional Intelligence (EQ) and Employee Engagement. She is currently writing a book on behavioral improvement.

Tusa  McNary: HRO Partners Team

Tusa McNary Senior HR Consultant

  • Benefits Design
  • HR Strategy
  • Compensation Design
  • I've enjoyed working with Tusa during the projects of compensation and benefits analysis for our company. She was quick to respond and made time to answer questions along the way.
    D: -HR Manager, Large Engineering Firm
  • Tusa provided us the customized support to best suit our specific needs & situation. Would recommend her to anyone.
    D: -CEO, Small Engineering Firm
  • The attention to detail by Tusa was outstanding. I am a new client of HRO and have immediately seen results of their excellent work! Will definitely be working with them again in the near future.
    D: -President, Construction firm
Tusa  McNary: HRO Partners Team

Tusa McNary Senior HR Consultant

HR Consultants
  • Benefits Design
  • HR Strategy
  • Compensation Design
 
 

Tusa McNary has over 25 years of comprehensive experience in multiple aspects of business operations, including but not limited to: contract negotiations, regulatory compliance, ERISA, Defined Benefit plan design - including termination and merger of plans, as well as Defined Contribution Plan design and implementation.

Tusa has over 40 mergers and acquisitions for which she was responsible on the full HR operational and compliance side. Tusa has merged multiple HR divisions to include payroll and benefit plans and has implemented HRIS to include applicant tracking, performance measurement, and payroll and benefit platforms. Staffing, hiring, onboarding, and training are all areas in which Tusa has developed best practices.

Tusa has designed multiple salary and benefit surveys for a wide range of industries across state and regional lines. This includes Job Analysis, Compensation Analysis, Compensation Plan Design, Best Practice, as well as communication of survey results and implementation of plan changes. Tusa also works with companies on the review and revision to Time and Attendance Policies as well as communication of new policies and practices.

Tusa served for over 20 years as Senior Vice President of Human Resources at Union Planters Bank and later Regions Financial. She is proficient in the management of People Soft and NCS HR administration systems. Her educational background is in Business Administration and she served on the Board of Directors for Lifeblood and the Memphis Business Group on Health.

Karen  Clawson: HRO Partners Team

Karen Clawson Senior HR Consultant

  • Change Management
  • Organizational Development
  • Executive Coaching
  • I enjoyed working with Karen. She provided us the customized solutions to truly take our organization to the next level.
    D: -CEO, Business Consulting Firm
  • Working with Karen was a absolutely great experience. The integrity of HRO Partners quickly assured me that we had a partner that was truly concerned about our success.
    D: -CFO, Local Charter School
  • Karen's depth of expertise, straightforward approach and appreciation for the complexities of diverse work groups are the perfect consulting combination.
    D: -HR Manager, Local Government
Karen  Clawson: HRO Partners Team

Karen Clawson Senior HR Consultant

HR Consultants
  • Change Management
  • Organizational Development
  • Executive Coaching
 
 

Ms. Clawson's nearly 30 years of Human Resources experience started here at the University of Memphis, then Memphis State, where she attained a Master’s of Science in Psychology with an emphasis in Industrial-Organizational Psychology.

Companies she has worked for over the years include Marriott Hotels, Goodrich Corporation and International Paper. At these and other companies, she received extensive experience in due diligence, acquisitions and integration of new business leaders. She has solid OD/OE skills with a demonstrated track record of facilitating effective change strategies contributing to bottom line results

Ms. Clawson returned to Memphis in 2002 and has since supported the Memphis community by serving as a member of the Memphis Symphony Orchestra's Circle, formerly Mei-Ann's Circle of Friends. She has also served on the board of Common Ground and First Tee and served as President of the YWCA of Greater Memphis. Additionally, she has done international fund raising for groups like Doctors Without Borders.

Ms. Clawson holds certifications in such training and development companies as Lominger, DDI, ELI Civil Treatment and Crucial Conversations. She is currently developing training to assist companies to embrace Organizational Agility and is working to become a certified Executive Coach.

Elizabeth Merrell Sellers: HRO Partners Team

Elizabeth Merrell Sellers HR Consultant

MBA, SPHR
  • Human Resources Strategy
  • Compensation/Benefits Management
  • Talent Management
  • Elizabeth's knowledge, insight and guidance helped our organization make an enormous organizational change which was positive for both our executive team and employees.
    D: -Owner, Local Tech Firm
  • Elizabeth's prior experience with entrepreneurial companies means she understands our growth needs during our expansion. Her consulting has been transformational.
    D: -Owner, Local Startup
  • Elizabeth is always responsive to our needs, works very well with staff at all levels across the organization, and is creative in recommending solutions that fit our Agency’s sector and culture.
    D: -HR Recruitment Supervisor, Staffing Agency
Elizabeth Merrell Sellers: HRO Partners Team

Elizabeth Merrell Sellers HR Consultant

HR Consultants
MBA, SPHR
  • Human Resources Strategy
  • Compensation/Benefits Management
  • Talent Management
 
 

Elizabeth, a versatile Human Resources executive with more than 20 years of experience in driving profitability and performance across divers industries, has a unique background working on executive leadership teams in professional service companies. Those representative industries are healthcare, legal, and financial services.

In recent roles, she has had responsibility for creating, directing, and leading organizational people strategies, as well as the challenges of being "hands-on" in the trenches. Recent positions held by Elizabeth were Vice President, Director of Human Resources for Wunderlich Securities and Chief Human Resources Officer for Campbell Clinic where she partnered with executive business leaders to ensure strategic HR initiatives and aligned company human resources strategic goals and objectives. Elizabeth has proven talent for executive recruiting, project management, benefits, employee relations, legal/contract review, operations, as well as compensation, performance, and company policy management.

Sheila  Urevbu: HRO Partners Team

Sheila Urevbu HR Consultant

CMC, SPHR
  • Change Management
  • Talent Management
  • Training and Employee Relations
  • Sheila's client-focused services and insightful guidance have been of significant value to us in developing and implementing our diversity-related strategic plan.
    D: -HR Supervisor, Local Government
  • Sheila was insightful and knowledgeable and helped us adhere to a reasonable timeframe with concrete deliverables.
    D: -CPO, Medium Size Healthcare Orgnization
  • Sheila knew what we needed and consistently delivered just the right communications solutions every time! She has a terrific capability with her craft and met 100% of what we were looking for.
    D: -HR Manager, Small Healthcare Group
Sheila  Urevbu: HRO Partners Team

Sheila Urevbu HR Consultant

HR Consultants
CMC, SPHR
  • Change Management
  • Talent Management
  • Training and Employee Relations
 
 

Sheila is a near 20-year Human Resources Professional with broad experience successfully managing human resource people strategies in organizational effectiveness, talent and performance management, employee education and development, diversity and employee relations. She has provided HR infrastructure and leadership to several Fortune 100 companies including AOL/Time Warner, SuperValu Inc., and Sears Holdings Corporation. She was responsible for the planning and execution of all human resource functions on a local and national level including compensation and benefits, recruitment, staffing and retention, training and development, and succession planning.

Sheila is a Society for Human Resource Management (SHRM) member and has demonstrated her mastery of the HR body of knowledge by obtaining the senior level HR certification offered through the Human Resources Certification Institute. Sheila is also Co-Owner and Managing Partner of Art Village Gallery located in the heart of the historic South Main Arts District and sits on the Board of Directors for the South Main Association in Memphis, Tennessee.

Susie  Burgess: HRO Partners Team

Susie Burgess HR/Workforce Consultant

CPRW
  • Training and Development
  • Client Relationship Management
  • Project/Program Management
  • Susie's responses are always very timely and overall project results are strong. The depth, accuracy and scope of her analyses and recommendations have consistently exceeded our expectations.
    D: -Owner, Small Construction Firm
  • Susie has assisted our leadership team by addressing a broad range of HR and general management issues. She has been an invaluable asset consulting for our organization!
    D: -President, Medium Size Manufacturing Company
  • Susie's advice always managed to blend the legal requirements, the commercial reality and human dimensions to produce win-win solutions for all. Would recommend her to anyone.
    D: -CEO, Local Startup
Susie  Burgess: HRO Partners Team

Susie Burgess HR/Workforce Consultant

HR Consultants
CPRW
  • Training and Development
  • Client Relationship Management
  • Project/Program Management
 
 

Susie has worked in the field of staffing and talent management for 28 years. With extensive experience and success in talent acquisition and management, training and development, client relationship management, and project/program management, she collaborates with companies and individuals to elevate performance and results.

As a Region Vice President for Norrell Staffing, a multi-billion dollar corporation, Susie worked within both the Corporate and Franchise Divisions. Her belief in creating a "Best in Class" workforce led to the creation of an Individual Workforce Training Center in Memphis which was featured in Fortune Magazine. Her passion for workforce optimization and development along with her multi-venue corporate experience led Susie to become an entrepreneur assisting companies with a variety of challenges including training, client retention and satisfaction, and territory development.

As a Certified Professional Resume Writer, Susie creates individualized marketing tools and coaches individuals to strengthen the elements of their career toolbox. Susie is a long time Memphis resident, a Leadership Memphis graduate, and a graduate of The University of Tennessee. She has been active in the Adopt-A-School program for over 10 years and is a Team Road Coach and Class Sponsor for Berclair Elementary School.

Cynthia  Thompson: HRO Partners Team

Cynthia Thompson MBA, SHRM-SCP, SPHR

MBA, SHRM-SCP, SPHR
  • Strategic Leadership
  • Business Development
  • Benefits & Compensation Strategy
  • Cynthia knows what is important to senior level HR executives! She organizes and facilitates Strategic Leadership seminars which always provide an atmosphere of learning, networking and engagement.
    D: -HR Supervisor, Business Consulting Firm
  • Cynthia is very insightful and offers strategic solutions to the challenges that senior level professionals are faced with today. I am proud to recommend Cynthia Thompson
    D: -Chamber Director
  • Cynthia is very knowledgeable of employment law and human resources. While working at us, she developed and obtained a US Trademark Patent for the professional designation.
    D: -VP, Property Management Firm
Cynthia  Thompson: HRO Partners Team

Cynthia Thompson MBA, SHRM-SCP, SPHR

HR Consultants
MBA, SHRM-SCP, SPHR
  • Strategic Leadership
  • Business Development
  • Benefits & Compensation Strategy
 
 

Cynthia Y. Thompson is the Principal and Founder of The Thompson HR Firm, LLC, a human resources consulting firm in Memphis, TN. She is also a Publisher and Editor of HR Professionals Magazine, a regional HR trade publication distributed to SHRM members and HR professionals in Tennessee, Mississippi, and Arkansas. The mission of the publication is to inform and educate HR professionals.

Thompson is a senior human resources executive with more than 20 years of senior human resources experience concentrated in publicly traded companies. She has an MBA and is certified as a Senior Professional in Human Resources. She has served as an Adjunct Professor at Christian Brothers University in Memphis teaching Human Resources Management, and taught Business Communications in the MBA program at Bellhaven College in Memphis. She is currently teaching an HR Certification Exam Prep Class at Bethel University, also in Memphis. Cynthia is a sought-after speaker on strategic leadership and has served as past-president of SHRM-Memphis, and is founder of the SHRM-Memphis Executive Roundtable.

Core Team

Shawn  Davis: HRO Partners Team

Shawn Davis VP of Enrollment Services

  • Client Development
  • Benefits Communication & Enrollment
  • Employee Development
  • Austin, Shawn, and the whole team have been a pleasure to work with.They have been a great help in updating our employee handbook and ensuring that our policies and procedures are in compliance.
    D: -Accounting Director & HR Manager, Non-Profit
BIO
Shawn  Davis: HRO Partners Team

Shawn Davis VP of Enrollment Services

Core Team
  • Client Development
  • Benefits Communication & Enrollment
  • Employee Development
 
 

Shawn is the Agency Development Manager with Colonial Life in the Memphis Office and represents HRO Partners. She serves as the Account Manager for HRO Partners and Colonial clients. She has been with Colonial Life for four plus years and is licensed in Tennessee, Mississippi, Arkansas, and Missouri. Prior to her insurance career, Shawn worked in Public Relations and Marketing as well as a working Credentialing Coordinator for a Nurse Staffing facility.

Shawn was awarded the Agency Development Manager (ADM) of The Year in 2013 and 2014. She also received the Premium Pacesetters Diamond Award in 2013 and 2014. She also received the Leaders Conference Award in 2015. Shawn manages 5 agents and oversees hiring, training, and development for the Memphis office.

Nielsen  Ferry: HRO Partners Team

Nielsen Ferry Client Experience Leader

  • Client Relationship Management
  • Client Service
  • Client Development
BIO
Nielsen  Ferry: HRO Partners Team

Nielsen Ferry Client Experience Leader

Core Team
  • Client Relationship Management
  • Client Service
  • Client Development
 
 

Nielsen, is a people person who enjoys most meeting and working with clients to solve problems and provide custom solutions unique to the client’s needs. After graduating from the University of Memphis in 2011 with a degree in Broadcast Journalism Nielsen started his career in recruiting. From there he expanded his experience into the HR waters and eventually worked as an HR Business Consultant with Hilton Worldwide. Nielsen’s experience includes working with clients on everything from org charts, compensation analysis, employee surveys, and human capital.

As a Client Experience Leader (Account Manager) with HRO, Nielsen is the first point of contact for our clients. He is the person responsible for “connecting the dots” between out clients and our service providers.

Michael  Bruno: HRO Partners Team

Michael Bruno VP, Alliance Partner Development

  • B2B Sales
  • Marketing
  • Business Development
BIO
Michael  Bruno: HRO Partners Team

Michael Bruno VP, Alliance Partner Development

Core Team
  • B2B Sales
  • Marketing
  • Business Development
 
 

Michael Bruno has over 20 years’ experience in sales, business development and strategic marketing in competitive, high-growth business-to-business environments. As VP, Alliance Partner Development, Michael is responsible for developing sustainable, profitable and mutually-beneficial strategic partnerships for HRO Partners.

Most recently, as Chief Sales and Marketing Officer for a national senior homecare start-up, Michael implemented aggressive go-to-market strategies that resulted in rapid client acquisition in new markets against older, more established brands. Prior, Michael was Vice President, Marketing and Business Development for Memphis-based Adams Keegan, a $1B professional services firm delivering integrated human resources, employee benefits, risk management and cloud-based HR technology solutions to a national client base. Earlier, Michael founded and managed Dialogue Partners, Inc., a boutique recruiting and consulting firm serving the contact center industry in the United States, Canada and the Philippines.

A strong and passionate advocate for the Memphis community, Michael is currently a board member of RISE Foundation and the Nuber YMCA. Michael previously served on the boards of SHRM-Memphis and the Mid-South Area Health Underwriters Association (MSAHU).

Michael is a graduate of Rhodes College.

Holly  DeVille: HRO Partners Team

Holly DeVille VP, HR Support Operations

  • HRIS
  • Project Management
  • Enrollment Management
BIO
Holly  DeVille: HRO Partners Team

Holly DeVille VP, HR Support Operations

Core Team
  • HRIS
  • Project Management
  • Enrollment Management
 
 

Holly DeVille serves as Project/Contract Administrator. She has more than 15 years in Project Management and HRIS/Information Technology and is a graduate of Microcomputer Management Technology. Holly was one of the first HRIS Analysts "out of the gate" when the Human Resources discipline became tech savvy in the late 1980's. She has worked on remote testing projects as well as acquisitions. Holly was a founding member of the Quality Assurance Department and implemented standard PMP methodology. This involved the selection, testing, and rollout of software solutions and she oversaw the use of all standard testing methodologies from Unit Testing to Regression and through User Acceptance Testing.

Holly has a diverse and deep background in Project Management including Scope Documentation, Functional/Technical Requirements, Design Specification, Use Case Scenarios, Test Plans, Test Scenarios, and Test Proof Documentation.

Arsen  Petrosyan: HRO Partners Team

Arsen Petrosyan HR Support Liaison

BIO
Arsen  Petrosyan: HRO Partners Team

Arsen Petrosyan HR Support Liaison

Core Team
 
 

Arsen serves as a HR support liaison under HRO Partners. Arsen main role within our organization is to manage, and grow our community outreach program, The Giving Hour. As one of the core administrators of that program, he oversees day to day tasks of mentor recruitment, partner support, website development, and much more.

Arsen has previously worked at Win with HR Consulting firm where assisted and provided solutions for small to mid-size organizations with a variety of challenges including training development, company structure, and company culture. Arsen graduated with BA in Psychology and Management.

Kara  Doyle: HRO Partners Team

Kara Doyle Office Administrator

BIO
Kara  Doyle: HRO Partners Team

Kara Doyle Office Administrator

Core Team
 
 

Kara serves as the Office Administrator for HRO Partners. She oversees the day-to-day operations of the HRO Partners and Colonial Life offices. Kara serves all clients and consultants with her Disney service training expertise and manages all calendars, meetings, planning coordination, and consultant communications.

Kara has a Bachelor of Arts from the University of Memphis.

Benefits Administrators

Shannon  Pierce: HRO Partners Team

Shannon Pierce Benefits Enrollment Team

BIO
Shannon  Pierce: HRO Partners Team

Shannon Pierce Benefits Enrollment Team

Benefits Administrators
 
 

"Shannon is a MasterClass Certified Benefits Counselor with Colonial Life. In this role, Shannon educates and enrolls employees of muncipalities, corporations, medical facilities, and small businesses for supplemental benefits including disability, accident, cancer, critical illness, life, and long-term care benefits. Upon attaining the elite MasterClass designation (three years in a row), number one in the area, second place for the entire state of Tennessee, and the top 10 enroller in the nation twice (all in 2016), she truly enjoys her occupation educating employees on employee benefits as a benefits counselor.  Her clients have rewarded her by completing the most surveys of any counselor with a 98% rating.

After attaining her Bachelor of Business Administration at Mississippi State University, she continues to be involved in the Memphis Maroon Club Alumni Association. An advocate for education, Shannon has mentored for the TNAchieves Program to mentor high school graduates how to be successful in college.

With 21 years of experience in the financial planning field, including estate, tax, retirement and insurance planning,Shannon is licensed in life and health insurance for Tennessee, Arkansas, Alabama, Missouri, Texas, Florida, and Mississippi. She also has her property and casualty insurance licenses for Tennessee. Her previous licenses include Series 7, 66 (63 and 65 combined). Shannon also was a successful business developer, writer, and photographer for a magazine and television program, advertising in small towns in East Tennessee and a business marketer for the HR Professionals Publications."

Steve   Smith: HRO Partners Team

Steve Smith Benefits Enrollment Team

BIO
Steve   Smith: HRO Partners Team

Steve Smith Benefits Enrollment Team

Benefits Administrators
 
 

Steven Smith is a Benefits Counselor with 17 years of experience. He joined HRO Partners in early 2017. Licensed in AR, TN and MS, Steven really enjoys helping educate and assist people with their benefit decisions.

Genni  McKey: HRO Partners Team

Genni McKey Benefits Enrollment Team

BIO
Genni  McKey: HRO Partners Team

Genni McKey Benefits Enrollment Team

Benefits Administrators
 
 

Genni is a Certified Benefits Counselor with HRO Partners and Colonial Life in Memphis. She enjoys working with employees to maximize their benefits to their needs. She has many years’ experience in human resources and development and is enjoying being on this side of the equation. Genni is currently licensed in Tennessee, Mississippi and Kentucky.

Kalen  Davis: HRO Partners Team

Kalen Davis Benefits Coordinator

BIO
Kalen  Davis: HRO Partners Team

Kalen Davis Benefits Coordinator

Benefits Administrators
 
 

Kalen is the Coordinator with HRO Partners and Colonial Life in the Memphis Office. She has been with Colonial Life for a year as Benefits Counselor and is licensed in Tennessee, Mississippi, Kentucky, and Ohio. She has transitioned into the role of Account Coordinator and works to set up, maintain, and run benefits enrollments for multiple accounts. Prior to her career in insurance, Kalen worked in the community as a Social Worker. Kalen enjoys working with people and data alike.

News

  • 'HRO Newsletter August 2016

    HRO Newsletter August 2016

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  • 'HRO Newsletter May 2016

    HRO Newsletter May 2016

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  • 'Most Common HR Professional Trait

    Most Common HR Professional Trait

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  • 'Executive Presence

    Executive Presence

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